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FAQs

Everything you need to know, find quick answers to the most common questions about shopping, orders, shipping, returns, and more.

SHOPPING

What makes Aurissima different from other women’s clothing brands?


At Aurissima, we focus on combining style, comfort, and functionality. Our collections are designed to empower women in every aspect of their daily lives, with flattering fits, premium fabrics, and versatile designs.

What sizes do you offer?

We offer a wide range of sizes to fit every body type. Please refer to our Size Guide on each product page to find your perfect fit.

How often do you release new collections?

We regularly update our collections throughout the year with new designs. Follow us on social media or subscribe to our newsletter to stay updated.

PAYMENT

What payment methods do you accept?


We accept all major credit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods depending on your location.

Is my payment information secure?


Yes, all transactions are encrypted and 100% secure. We use trusted payment gateways to ensure your data is protected.

RETURNS

What is your return policy?


You can return or exchange items within 30 days of delivery, as long as they are unworn, unwashed, and in their original condition.

How do I start a return or exchange?


Please contact our customer service on the Conatct Us page, and we’ll guide you through the simple return process.

How can I get assistance if I need it?

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SHIPPING

Do you offer international shipping?


Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location.

How can I track my order?


After your order ships, you will receive a tracking email. You can also track your order anytime on our Track Your Order page by entering your order number and email.

When will my order be shipped?


Orders are usually processed within 1-3 business days. You’ll receive a confirmation email once your order has been shipped.

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