Privacy Policy

Privacy Policy

Welcome to Aurissima (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.aurissima.com (the “Site”) or interact with our services (collectively, the “Services”).

By accessing or using our Site and Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:

  • Register or create an account on our Site
  • Place an order for products
  • Sign up for our newsletter or marketing communications
  • Submit a contact form or reach out to us for support
  • Participate in surveys, promotions, or giveaways

Examples of personal information may include:

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment information (e.g., credit card details)
  • Any other information you choose to provide

1.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage of our Site. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs or exit pages
  • Pages viewed and links clicked
  • Date and time of visits

We collect this information using cookies, web beacons, and similar tracking technologies. For more details, see the “Cookies and Tracking Technologies” section below.

1.3 Information from Third Parties
We may receive information about you from other sources if you use a third-party service to create an account or link your social media account to our Site. This information may include your name, profile picture, email address, and other basic profile details.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process transactions: Fulfill and manage your orders, payments, returns, and exchanges.
  • Communicate with you: Send you updates, order confirmations, and other transactional messages.
  • Provide customer support: Respond to your inquiries, troubleshoot issues, and improve customer care.
  • Personalize your experience: Tailor our Site content, product offerings, and marketing to your interests.
  • Send marketing communications: With your consent, inform you about promotions, new products, or services we think may interest you.
  • Improve our Site and Services: Analyze usage trends, monitor Site performance, and refine features.
  • Comply with legal obligations: Enforce our Terms of Service and other policies, or as otherwise required by law.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. We use the following types of cookies:

  • Strictly Necessary Cookies: These are essential for the operation of our Site.
  • Performance Cookies: These help us understand how visitors use our Site, such as which pages are visited most often.
  • Functional Cookies: These enable enhanced functionality, like remembering your preferences.
  • Targeting/Advertising Cookies: These track your browsing habits so we can show you relevant ads or promotions.

You can control or delete cookies through your browser settings. Note that removing or blocking cookies may affect your user experience and some features may not function properly.

4. How We Share Your Information

We may share your information in the following ways:

  • Service Providers and Partners: We may share data with third-party vendors who help us operate our business (e.g., payment processors, shipping providers, marketing platforms).
  • Legal Compliance and Protection: We may disclose information if required to do so by law or if we believe disclosure is necessary to protect our rights, comply with judicial proceedings, court orders, or legal processes.
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information for any other purpose disclosed to you and with your consent.

5. Your Rights and Choices

5.1 Access and Update Your Information
You may access, review, and update certain personal information by logging into your account or contacting us at contactus@aurissima.com.

5.2 Opt-Out of Marketing Communications
You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in our emails or by contacting us directly. Even if you opt out of marketing emails, we may still send you non-promotional messages, such as order confirmations or updates to our policies.

5.3 Cookies and Tracking Technologies
You can generally opt out of certain cookies or advertising networks via your browser settings or third-party opt-out tools.

5.4 Do Not Track
Our Site does not currently respond to “Do Not Track” signals. You can usually enable or disable Do Not Track by visiting the preferences or settings page of your web browser.

6. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission of information can be entirely secure. Therefore, we cannot guarantee that your personal information will never be accessed or used in an unauthorized way.

7. International Data Transfers

If you are visiting the Site from outside the country in which we operate, please note that your information may be transferred to, stored in, or processed in the country where our servers or central databases are located. By using our Site, you consent to the transfer of your information to countries other than your country of residence, including the United States, which may have data protection rules different from those of your country.

8. Children’s Privacy

Our Site and Services are not directed to children under the age of 13 (or other relevant age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at contactus@aurissima.com so we can promptly delete that information.

9. Retention of Your Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer need your personal information for the stated purposes, we will either delete or anonymize it.

10. Your California Privacy Rights (If Applicable)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights may include the right to access, delete, or opt out of the sale of your personal information. We do not sell your personal information. For details on how to exercise these rights, please contact us at contactus@aurissima.com.

11. Your European Privacy Rights (If Applicable)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) or other applicable data protection laws. These may include the right to access, correct, delete, or restrict the processing of your personal information, as well as the right to data portability. To exercise these rights, please contact us at contactus@aurissima.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Aurissima
Email: contactus@aurissima.com